"My house has had issues for 30 years, termite history, etc., and I have had 5 exterminators before this one. I have never met anyone with this much expertise and knowledge, or who was so generous with his time and effort to look thoroughly, and explain things in terms I could understand. He was not pushy and did not use scare tactics - just explained everything clearly and patiently.
This company is truly a superstar and a wonderful find. I have many previous exterminators to compare him to, but Mr. Guderjohn is truly an expert and an educator. With most other companies you meet inspectors who are salespeople, and at a later date meet the workers who are not as knowledgeable but treat the problem with little or no supervision.
With ATC Pest Control, a family business, the inspector is also the salesperson if necessary, and also treats the problem personally. This gentleman has told me on two occasions that I do not have a problem right now, and made various suggestions. He does not use his free inspections to sell you things that you don't need - he is very very honest and generous with his time and advice.
I originally heard him on his radio show and called in - and have been very impressed with the way they do business.
-- Barbara from Baltimore, MD.
"ATC Termite & Pest Control were highly responsive to my inquires and needs. Very professional on the phone and in the field."
-- John from Pikesville, MD.
"These guys are good! I had a very large yellow jacket nest inside my wall (2nd floor) They immediately got to work , eradicated the bees with what seemed to be no trouble at all and very little clean up at the end . These guys were very quick and courteous , explained what they were going to do and also how long to wait before repairing the drywall in case any bees came back. They were done in about 1-1/4 hours . I recommend ATC Termite & Pest Control for all people who have a major issue with bees such as we did , It was slightly pricey but overall it is worth it ! Glad I called them!"
-- Dave from Felton, PA
"Very proffesional and a pleasant experience for an unpleasant task."
-- Linda from Middleriver, MD
"We went with ATC Termite & Pest Control when we found cockroaches in our house. They are very friendly and professional. The receptionist took a lot of time to explain the process, products, and pricing. The actual technician who came to my house was pleasant. He called to ask if he could come earlier, which beats the heck out of other places that don't call and show up LATE. Their price was definitely reasonable. I'd use them in the future if I needed to, and I'd definitely recommend them to a friend."
-- Carrie from Annapolis, MD.
"Called this company and they came out the same day!! Very great job and awesome customer service. Everyone was very nice and helpful. Highly recommend this company!!"
-- Brandy from Halethorpe, MD
"They called quickly. Made next day appointment. Explained each step & did great job. That night I had results."
-- Sue from Baltimore, MD
"The technician who came to my house was a pure professional and went the distance as far as explaining everything and put me at ease. I'm so glad that I finally found a company that has workers like this.Thanks!"
-- Denise from Hanover, PA
"After meeting with two other companies, I felt that Bryan was the best choice. I liked that Bryan took his time to explain his treatments in detail & products that he will be using. Price was more than the others but received much more. He had up to date technology & very knowledgable; no pressure you into signing at inspection. Treatment was quick & he was on time. Bryan was very professional & it showed thru his work; taking time out to explain or answer all questions while doing the treatment. I felt comfortable that our problem is solved & our biggest investment; our home is safe from termites. I would highly recommend & use again."<
-- Wayne from Bel Air, MD.
"I really did like the overall professionalism of this company. The fast service and the attention that was given to my problem, was a plus. The job was performed to my satisfaction in total professionalism. On time service, which is very important given the work schedule that I have was really important. I will certainly call this company again for any of my future pest problems."
-- Terry from Pikesville, MD
"Courteous, prompt, and professional service My experience with ATC Termite & Pest Control was top 5 for any contractor that I've dealt with in the past."
-- Bill from Etters, PA
"Bryan called back before I could even exit the Service Magic site. He arrived early for his scheduled inspection. He identified our problem and his proposed solution. Very professional and seemed very knowledgable. Did not over sell the problem. I felt comfortable enough with Bryan that he would do a good job and I thought the price not unreasonable so I contracted with him at the first meeting. He arrived on time to perform the service and a little over 5 hours on site doing the treatment. He was very concerned that we were happy with the work and vowed to promptly return if we had a problem. I believe he will."
-- Tom from Davidsonville, MD
"The tech was very friendly, professional & knowledgeable. We like that it's a family owned business and would highly recommend their services."
-- Matt from Westminster, MD
"ATC Termite & Pest Control called me within 12 hours of my request (I sent my request at night, I was called the next morning). They were very efficient and helpful over the phone with instructions and setting the date. Matt arrived exactly when I was told he would, completed the job in exactly the amount of time I was quoted (and even took care of ants, which I had not called about!). And my bill was exactly what I was quoted (no charge for taking care of the ants!). It was a very good experience. I hope to never need their services again, but if I do need an exterminator, I'll be calling them!"
-- Heather from Gettysburg, PA
"They were informative (without an aggressive sales pitch, pleasant and on-time. The work was performed and has been effective."
-- Megan from Bowie, MD
"First rate! ATC Termite & Pest Control did a thorough inspection. It was very important to me that the person doing the inspection actually did the work. Everything that was covered in the inspection was performed at the time of the actual work. Advance did a careful meticulous job - taking care to patch, fill, and clean up any of the required drilling on the patio and garage floor. I'm extremely pleased with their service."
-- Gary from Baltimore, MD.
"Their inspector did a great job locating the termite infestation. Everyone was professional and friendly and they did a great job applying the product. I am confident that they have resolved my bug problem. They were also considerably less expensive than some of their well known competitors."
-- Dillon from Millersville, MD.
-- Reese from Red Lion, PA
"Bryan was on time, prepared and very knowledgeable. He thoroughly discussed his assessment of my house and his recommended plan to fulfill my needs. He answered all questions and instilled confidence in his description of his suggested plan. Bryan was very personable and applied absolutely no pressure to hire his company. He was very flexible with service times, and schedule the appointment promptly upon Hire. Advance guarantees all of their work and will service the property with non scheduled visits as needed. This is a very technologically advanced company."
-- Ken from Finksburg, MD.
"The salesman who arrived first seemed genuinely interested in identifying and solving my problems. It turns out that I did not have termites, but another wood boring insect. There was evidence of previous termite damage and treatment at the residence, which was purchased 'as is' from an estate. He offered a plan with affordable quarterly payments to take care of the current and future problems. I am happy and can rest assured i will be taken care of. (And, it didn't cost me $1200+ which is what other companies wanted.)"
-- Bin from Red Lion, PA.
"My other exterminator spent one whole year tring to fix the problem, but ATC Termite & Pest Control fixed it in ONE VISIT! They deserve the highest credit available. "
-- Clark from Millers, MD.
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